Are there any COVID restrictions?
At present there are no occupancy limits due to COVID. If a restriction is imposed by the local government we will implement a reservation system in which members schedule blocks of time for the pool. More information will be provided if we must go this route. There will be no restrictions on guests. Masks are suggested upon entry into the facility, inside of the pool house, and if reasonable distancing is not possible on the deck.
I’m interested in joining the swimming pool, is there a waitlist?
EECA currently maintains a waitlist roughly 50 prospective member families. Depending on attrition within the existing member base, those interested in joining the pool typically wait between 1-3 years. If you are an Evergreen Estates resident, you can bypass the waitlist and join immediately. Click here to join the waitlist.
Why is there a fee for joining the swimming pool waitlist?
These fees provide support for the system that manages our membership database.
As a member of the swimming pool, how do I bring guests to the pool?
Guest passes can be purchased through your account as a service/product. When checking in at the pool, simply inform the front gate staff you will use a guest pass and we will remove it from your account upon entry. If you do not have any guest passes available, you can purchase at time of entry.
How will I know how much I owe EECA for services charged to my account?
Simply login to the online portal to find this information. We will invoice weekly so there is transparency as to charges being made to the account.
How do I add a credit card to my account?
From our website, login to your account (link can be found in the upper right corner). Once logged in, hover over Payments and then click Payment Options. Once on that page, to the right of the screen there is a green Add A Card button. Click that and follow the prompts. Evergreen staff cannot complete this process for members as a matter of system governance that reduces exposure of credit card numbers for our members.
How do I pay an invoice?
Login to your account (top right on our website). Then hold your phone or tablet sideways to display the blue text ribbon at the top, or log into your account from a PC. Hover over ‘Membership’ at the top ribbon. Once the drop down / pop-up appears, go to ‘Payments’ under the ‘Manage Your Account’ Section. Then click on box(es) next to your purchases, and complete the payment process using the confirmation button.
Pool Snack Bar
The snack bar does not accept cash, how do I pay?
The membership portal located on our website enables charges to be made to your account, where products and/or services are associated with the account to be paid at a later date. Members just need to provide their last name for EECA staff to associate a charge to an account. This feature is enabled for all members, cannot be turned off, and is the only method to purchase goods from the snack bar.
Is there an age minimum in order for goods to be purchased from the snack bar?
Based on feedback from our first weekend operational with the new system, we will ask that anyone requesting goods from the snack bar to be at least 12 years of age. This process has been implemented out of a concern of food being consumed a parent(s) did not approve.
How do I reserve the pavilion for a [birthday] party?
In order to reserve the far end of the pavilion opposite the snack bar, log in to your account (upper right hand corner from our website). Once on the landing page for your account, hover over Reservations on the top toolbar, and then click Make Reservation. You will then be presented with a dropdown menu at the top left, select Pavilion. Select your desired date and time block, then click the green Book It button in the lower right corner.
When can I book a reservation?
Reservations will be available all days of the week starting Saturday, June 12 through Thursday, August 26 in two time blocks: 12:00p to 3:00p and 3:30p to 6:30p. Members will be capped at one reservation per week to enable equitable access to the pavilion.
Does exclusive use of the pavilion carry a cost?
Members that make use of the reservation feature for the [far end of the] pavilion will be charged $20 per reservation. This fee is to help support the added admin labor associated with the reservation process and fund minor repairs associated with the pavilion. Fees for [the far end of the] pavilion rental will be billed through the same feature as the snack bar and invoiced weekly when applicable.
How will I [and EECA staff] know when I have exclusive use of the pavilion?
At any point in time you can see your reservations by logging in to your account and by hovering over and clicking My Reservations. No other members can book the time in which you make a reservation for the far end of the pavilion. We will be adding painted stripes on the vertical posts to note the ‘reservation area’.
If there are no reservations for the day, am I allowed to use the far end of the pavilion?
ABSOLUTELY! We are implementing this process specifically for those that wish to reserve and guarantee dedicated, covered space at the pool. If you are wondering if that part of the pavilion is open for the day, our front desk staff can let you know.
What am I allowed / not allowed to bring inside [the pool] for parties?
Our rules continue to be applicable for pavilion reservations. Feel free to bring in food and beverage as needed. Of course the snack bar is available as well. Please do not bring pop-up tents for the grass area, we will request it be taken down.
Who can use the EECA common / recreational area?
Use of the Playground/Park by nonresident pool members is restricted to Days of Operation, Memorial Day to Labor Day, daylight hours. At all other times the playground and recreational area is limited to residents of Evergreen Estates
Are there any rules or restrictions for the recreational area?
- Park hours are dawn to dusk
- Residents must accompany guests, no trespassing signs are posted and are enforceable in accordance with Maryland statue.
- The property is video monitored at all times.
Causing damage to common area property is grounds for immediate suspension of privileges and punishable by law.
- Dogs must be on lead at all times. Owners are responsible to control and to clean up after their pets. No one single person shall have more than two (2) dogs on EECA, Inc. common property at any one time. No electric, battery or gas operated vehicles are permitted on premise. (i. e. golf carts, modified “razor” scooters or cars).
When does EECA hold the Annual Meeting for residents and how do I vote?
In accordance with the constitution and bylaws, annual meetings will be held in February of each year. Notice of the annual meeting is sent via the community group email. Members of the Association in good standing may vote in the annual meeting. Membership dues are paid yearly and determine member in good standing status for owner occupied residences of Evergreen Estates.